Helpdesk 101

Getting started with our helpdesk software

Adding Printers at a Service Center

Printers at service centers for users using Thin Clients, or Citrix are set up with permissions. Please submit a helpdesk ticket by clicking Right Here! and we will have an engineer get that added for you as soon as possible.
Email Signature Recovery

Email signature If your email signature is missing, it can be recovered or re-added quite easily with the steps below. Find either a mail you recently sent that contained your signature, or one sent by one of your colleagues which would have the same title and contact information. Copy the sig...

Printers

Adding Printers at a Service Center

Printers at service centers for users using Thin Clients, or Citrix are set up with permissions. Please submit a helpdesk ticket by clicking Right Here! and we will have an engineer get that added for you as soon as possible.

Email Signature

Email Signature Recovery

Email signature If your email signature is missing, it can be recovered or re-added quite easily with the steps below. Find either a mail you recently sent that contained your signature, or one sent by one of your colleagues which would have the same title and contact information. Copy the sig...